Meet the Team

Executive Team

Dermot Murray Certified Insurance Director QFA MBA Chief Executive Officer
Frank Craven Certified Insurance Director Director of Finance / Company Secretary
Paula Hodson FCII Chartered Insurer MMII Grad Certified Insurance Director Director of Development Services & Education

Member Services

Deirdre Morrissey ACII Chartered Insurer Head of Member Services
Nicola Carroll CIP BSc Member Services Executive
Daniel Breen APA (Commercial & Personal General Insurance) Member Services Administrator
Silvana Caiceo APA (Personal General Insurance) BA Hons Member Services Administrator
Alison Tuck CIP Member Services Administrator


Maria McGeever FCII Chartered Insurer BABS LCOI Accreditation Manager


Fiona Lynch Front Desk Administrator


Ciara Deans ACII Chartered Insurer BA (Mod) Head of Strategy and Change


Kristain McGuinness APA (Loans, Savings, Investments) BSc HDip Strategy and Change Analyst

Client Support

Naomi Gaffney Client Support Manager

Corporate Accounts

Claire Minchin CIP MSc. Corporate Account Manager

Apprenticeship Programme

Sandra Harvey-Graham FCII Chartered Insurer Apprenticeship Project Manager


Amanda Dunne Grad.Dip.Mgmt Events Manager
Berenice Grimley APA (Personal General Insurance) BA (Hons) Senior Events Executive
Sinead Greene CIP MSc. Events Executive


Ian Griffin ACII Chartered Insurance Practitioner MA (Ed.) Education Manager
Graham Kavanagh CIP Cert in Adult Education Examinations / QA Manager
Siobhan Wynne FCII MBS Development Manager
Tracey Douglas CIP MA Education Development Specialist
Mairead Graham APA (Commercial & Personal General Insurance) MSc. Education Development Specialist
Eva McCarthy CIP LLM Education Development Specialist
Niamh Healy BA Int Education Development Specialist
Emma Edwards Professional Cert. Teaching & Learning, PhD. Education Development Specialist
Amy Martin BSc HDip eLearning Specialist


Barbara Harte ACA Finance Manager
Charmaine Coyne Finance Assistant


John Brogan MSc. Data Applications Specialist
Sanna Butt MSc. Data Applications Administrator


Anne Roberts MCIM Marketing and Communications Manager
Jennifer Grainger APA (Personal General Insurance) MSc. Digital Experience Specialist
Heather Boyle MA Senior Content Marketing Executive
Stephen Hearn BComm Inbound Marketing Executive
Tom Grace APA (Commercial & Personal General Insurance) Marketing Coordinator