Events Terms & Conditions

The Insurance Institute, a professional educational body dedicated to providing education and training to insurance professionals, is committed to protecting your privacy and the security of your data. Any personal information you disclose to us will be treated with the highest standards of security and confidentiality in accordance with applicable Data Protection Laws.

These terms and conditions ("Terms") govern the booking and participation in events organized by The Insurance Institute ("Organizer"). By booking and participating in our events, you ("Participant") agree to be bound by these Terms.

This page explains the terms on which The Insurance Institute provides event information and services through The Insurance Institute (iii.ie) website or social platforms.

The content contained within this site is for the general information of visitors. No responsibility can be accepted for any use made of the information presented. Visitors should additionally recognise that, although all event information is correct at the time of publishing, The Insurance Institute reserves the right to alter event dates and times, speakers and venues without prior notification. If you use any information found on this website to make decisions or take actions, you do so at your own risk and acknowledge that the information carries no warranty, express or implied.

Your privacy View the Insurance Institute standard Data Protection Policy.

The Insurance Institute will retain all event booking and attendee information for a period of 2 years from the time of the event. Where there is a CPD accreditation attached to an event attendee information will be kept on file and on the member record indefinitely as evidence for potential CPD audits.

All bookings for free and paying events must be made using The Insurance Institute’s online system. Booking details will be confirmed via an automated email on completion of the booking process (if the booker does not receive a confirmation email within 1 hour of completing the booking process they should not presume the booking has been successful but should immediately contact The Insurance Institute on 01 6456604 or events@iii.ie). Please check your confirmation carefully. Where known or provided your name, will appear on your event ticket. Reassigning tickets (except those awarded CPD) and contact amendments can be made by the booker up until the time of the event by editing their ticket – if the booker is unable to amend their booking please contact The Insurance Institute on 01 6456604 or events@iii.ie for assistance.

Event guidance and venue instructions will be confirmed 48 hours before the event. The Insurance Institute will issue email updates directly to all event bookers via the email addresses given during the booking process – where a booker has acquired a table or multiple tickets it will be their responsibility to inform their guests of the event details.

If an event is sold out but and it offers a waiting list you can register on the waiting list, and as tickets become available, they will be made available to those on the waiting list.

Unforeseen circumstances may cause changes to Institute events from time to time. The Insurance Institute reserves the right to alter the event date/time, venue and speakers without prior notification. The Insurance Institute will not be held responsible for travel, accommodation, or other contingent expenses for guests who fail to attend events for any reason.

If you are joining the Waiting List for an event you agree to these Terms and Conditions, which govern waiting list management, booking confirmation, cancellations, and data privacy and you consent use of your personal information for event management purposes.

If a place becomes available, individual on the Waiting List will be notified via email, that there are places available and you will need to complete the booking process. Placement on the Waiting List does not guarantee a ticket or admission to the event.

Confirmation of booking is only secured once payment is received (if applicable).

If you are joining the Waiting List for an event, we will only retain your data as long as necessary to fulfil the purpose for which it was collected. We will keep your data only for one month after the event, to allow for any post-event queries.

The Insurance Institute often request EOI in advance of launching larger events, this helps manage demand. Where applicable you can express interest in the event via the Institute website iii.ie.

Please note that submitting an EOI does not guarantee a ticket offer, nor does it confirm a booking. Once the event opens for booking, The Institute will notify anyone who registered an interest. If allocated tickets, you will be required to complete the booking process within a given period to secure your booking. The final decision regarding ticket allocation will be made solely by the Insurance Institute and Local Institute(s).

We will keep your data only for one month after the event, to allow for any post-event queries.

Please let us know in advance if you want to attend an event and have any special needs concerning access. We will do our best to work with the venue to accommodate your needs.

When you book to attend any event held by one of The Insurance Institute’s Local Institutes (Cork, Dublin, Galway, Limerick or Sligo) the Institute will share your name, organisation name, ticket details and payment status (if applicable) with the hosting Local Institute President and Local Institute Events committee. This information will be electronically issued using a secure file sharing format.

We reserve the right to take photos and shoot videos before, during and post events which may be used for post event PR/Marketing purposes. All guests will have an option to opt-out of photographs and/or videos – signage will be erected in the venue on the night to direct guests on how to opt-out of same.

Unless agreed otherwise with The Insurance Institute’s, where an event has an associated cost, all monies must be received at the time of booking by debit/credit card. For Annual Dinners and Charity Lunches an invoice facility may also be given for table bookings. All bookings must be paid in advance of the event – invoice bookings will only be secured for 30 days at which time if not paid tickets may be released for sale again.

Where an invoice is issued less than 40 days prior to the event, payment should be made in full, 10 working days before the event takes place. All disputed items must be notified in writing within 7 working days of receipt of an invoice to events@iii.ie.

If an invoice is requested, the booker is responsible for ensuring that the appropriate PO number if applicable and the correct company name, contact and billing address as required by the bookers company are  given.

Postponement or Cancellation of an event by the Insurance Institute may happen if an event cannot take place on the planned date due to unforeseen circumstances. In these instances, we reserve the right to postpone or cancel an event. If an event has to be postponed, you will be offered an alternative date or a full refund.

If an event is cancelled, you will be given a full refund. We cannot take responsibility for any further costs involved in the postponement or cancellation of an event, such as hotel or travel cancellation fees.

Ticket transfers can be made from one delegate to another other than CPD events – you can amend tickets directly using your initial ticket confirmation link. Transfers can be made up to 24 hours in advance of The Insurance Institute’s event.

All ticket / booking cancellation requests must be made by contacting The Insurance Institute’s on 01 645 6604 or email events@iii.ie.  If you do not get a response back within 2 days please resend your request.

The Insurance Institute’s Local Institute Annual Dinners or Charity events (fee paying events) cancellations must be received 2 weeks (not less than 10 working days) prior to the event taking place – after this point Ticket fees will not be refunded.

The Insurance Institute’s (Local Institutes) -all other standard fee paying events have a 72 hour cancellation policy.

The Insurance Institute cannot offer refunds to guests who fail to attend events for reasons outside the control of The Insurance Institute.

Cancellation fees are as follows:

• Cancellation Fees
• Event type
• Time Refund given

Standard networking and social events
More than 72 working hours 100% of the ticket fee Less than 72 working hour 0%* of the ticket fee

Annual Dinners & Charity lunches
Up to 10 working days prior to the event 100% of the ticket price Less than 10 working days 0%* of the ticket price

Guests are entitled to send a substitute if unable to attend

Please view our full Data Protection & Privacy Policy

Duration

Information will be retained by The Insurance Institute for no longer than 2 years from date of event. If there is a CPD element to the event the attendance data report will be held indefinitely.

If you are submitting an Express of Interest or joining the Waiting List for an event, we will only retain your data as long as necessary to fulfil the purpose for which it was collected. We will keep your data only for one month after the event, to allow for any post-event queries or issues.

Description

Information will be retained for the purpose for which is was obtained by us or as required by legal and regulatory purposes and for legitimate business purposes.