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MEMBERSHIP

FAQS Top 10

See below for answers to some frequently asked questions. 

If you have a question that isn't answered here, please contact our Member Services team
on 01 645 6670 or memberservices@iii.ie and they'll be happy to help.

  • How do I become an III member and how much does it cost?

    Becoming a member of the III allows you to be part of a national network of insurance practitioners committed to the highest standards of professionalism. There are four categories of III membership which apply at different stages of your career.

    How to apply

    Online

    • Email our Member Services Team on memberservices@iii.ie
    • If you wish to become a 'student' member (for the purposes of undertaking exams), click on 'Sign Up' in the top right corner of this screen.

    By post

    • Click here to download the membership application form. 
    • Complete it and return with the relevant fee to: 

    Member Services, 

    The Insurance Institute of Ireland, 

    Insurance Centre, 

    5 Harbourmaster Place, 

    IFSC,

    Dublin 1

    D01 E7E8

    Membership Fees

    Membership fees are aligned to the calendar year. New members who enrol after the first quarter of the year will pay an adjusted fee. Click here to view a table of fees.

  • What is iiiConnect and how do I log in?

    This learning management system offers access to study and exam preparation supports including:

    • exam countdown timer to keep on track
    • syllabus and learning plan
    • study planner webinars
    • student and tutor blogs
    • mock exams
    • past papers glossaries
    • e-books

    How to login

    • Log in via the ‘Member Area Login’ (located in the top right hand corner of all pages of this website)
    • On the left side menu select iiiConnect.
    • Access study supports, book face to face lectures (MDI) and exam revision sessions (APA/CIP) and keep on track with your exam preparation.
  • I've forgotten my Member ID and/or password - can you send me a new one?

    Simply click on 'Member Area Login' in the top right corner of this screen and select 'Forgot Password'.

    Fill in the fields required (name, d.o.b. member ID etc.) which must match the details held on your III member record. 

    When matched, you will receive your Member ID and/or password via email. 

    Membership ID

    Please note that your Membership Id should be 8 digits long. 

    If your number is less than 8 digits please add in leading zeroes e.g. if your number is 12345 please use 00012345 as your ID.

  • What is considered a 'Regulated Role'?

    This term refers to anyone working in a role that is subject to the requirements of the Central Bank of Ireland's Minimum Competency Code, 2011 (MCC).

    Regulated roles include one or all of the following activities:

    • Providing advice to consumers on retail financial products.
    • Arranging or offering to arrange retail financial products for consumers, including any amendments to insurance cover and the restructuring or rescheduling of loans.
    • Carrying out a specified function (click here to view the specified functions listed in the MCC).
  • How much CPD do I have to complete?

    The Central Bank of Ireland’s Minimum Competency Code 2011 (MCC) details the regulatory requirements for CPD which must be met in order for professionals to be deemed compliant. 

    Compliance with these requirements is also necessary in order to maintain the designation awarded by the III (e.g. APA, CIP).

    The terms of the MCC require that Qualified and Grandfathered Persons are required to complete 15 hours of CPD per calendar year which includes 1 hour of ethics and 1 hour per function fulfilled. Surplus hours cannot be carried over to the next year.

    CPD must be structured and accredited for III CPD scheme members. It can be obtained in a number of ways including:

    • successful completion of III examinations
    • online e-learning through iiiConnect
    • face to face CPD lectures and headline events
    • external training courses and exams accredited by iiiCPD Compliance
  • I've recently graduated, do I have CPD requirements?

    New graduates awarded an III designation (e.g. APA) following the January or May exam sessions are subject to the following requirements for that calendar year.

    January: results for this sitting are issued in March, a requirement of 4 hours of formal CPD applies. This includes 1 hour of ethics and 1 hour per specified function fulfilled.

    May: a pro-rata adjustment of 4 hours of formal CPD applies including 1 hour of ethics and 1 hour per specified function fulfilled.

    September & November: Those who qualify from these exams will commence their CPD in January the following year.

    Those awarded an ACII/FCII designation by the CII will need to check the CPD requirements that apply on www.cii.co.uk/cpd.

  • What is a CPD reduction and who can apply for it?

    A pro rata reduction in the required number of CPD hours for any given year may be granted to a member who is not during a defined period providing financial advice in Ireland as a qualified or grandfathered person.

    Pro rata adjustments may be requested in the following circumstances;

    • statutory maternity leave
    • statutory adoption leave
    • statutory block parental leave

    Pro rata adjustments are not granted in the following situations;

    • part-time work/job-sharing
    • holidays (including when taken immediately prior to or following maternity/adoption/parental/carer’s leave)

    Those seeking a pro rata adjustment should complete this form and email it to the iiiCPD Compliance team at cpd@iii.ie. No reduction (or adjustment) will apply until the applicant has received notification of the decision of the iiiCPD Compliance team.

  • I'm going to Australia - do I still have to do CPD?

    If you wish to maintain the active use of your designation during your time in Australia, then you must continue to adhere to the CPD requirements necessary to retain it. 

    You can do this by retaining your membership of the III and accessing CPD e-learning through iiiConnect. 

    Please note that should you wish to have your designation reinstated at a later date, you will have to pay a reinstatement fee and will need to complete a block of CPD and/or an exam to do so. 

    If you'd like to discuss your options, please don't hesitate to contact our Member Services team on (01) 645 6670 or memberservices@iii.ie.

  • What is an exemption?

    If you successfully completed insurance or business exams in the past, you may be entitled to exemptions. If you are awarded an exemption for a particular module, you will not have to sit the relevant exam to secure the qualification e.g. if you successfully completed GEN1A or PMI1A in the past, you may be exempt from having to complete PDI-01 this time around.

    Learn more about exemptions and how to apply here

    If you think you may be entitled to exemptions, please call our Member Services team on 01 645 6670 or for more information before you register for any III exams.

  • What is the difference between a qualification and a designation?

    Qualification

    A qualification is an academic award conferred by an educational body e.g. the Professional Diploma in Insurance. Holders of an academic qualification have successfully completed a particular course of study. This does not automatically mean that they are competent to practice a trade or profession.

    Designation

    The term designation refers to the letters a graduate is entitled to use after their name following successful completion of a qualification i.e. Jane Smith, CIP. It indicates to customers, colleagues etc, that the holder is a compliant insurance professional who has maintained the currency of their knowledge.

    A person’s designation can be removed, if they fail to comply with certain conditions,such as maintaining membership of the III and complying with the III CPD Rules.

    The Central Bank of Ireland’s Minimum Competency Code 2011 (MCC) details the regulatory requirements for CPD which must be met in order for professionals to be deemed compliant. Compliance with these requirements is also necessary in order to maintain any designation awarded by the III.

    The III awards the following designations:

    • Accredited Product Adviser
      • APA Personal General Insurance
      • APA Commercial General Insurance
      • APA Private Medical Insurance
    • Certified Insurance Practitioner CIP
    • Certified Diploma in Loss Adjusting CDip L.A.
    • Management Diploma in Insurance MDI
    • Diploma in Life Administration DLA
    • Diploma in Life & Disability Underwriting DLDU
    • Diploma in Life & Disability Claims DLDC
  • What is The Insurance Institute?

    Committed to the professional development of over 12,500 members, The Insurance Institute designs and delivers qualifications, training, executive education and Continuing Professional Development (CPD) through a cost effective, fully supported framework to members of the general insurance industry in Ireland.

    Founded in 1885, The Insurance Institute is a not-for-profit membership organisation headquartered in Dublin city centre with Local Institutes in Cork, Dublin, Galway, Limerick and Sligo.

    Our Vision
    Our vision is a community where professional excellence and the highest ethical standards provide career and personal fulfilment, supporting the success of the financial services sector and protecting the public interest.

    Our Mission
    We identify, meet and exceed the professional development needs of individuals working in the financial services sector.

  • What are 'Local Institutes'?

    The Insurance Institute has a network of Local Institutes in Cork, Dublin, Galway, Limerick and Sligo.

    Local Institutes play a vital role in supporting individual members in their area, providing services such as:

    • Face to face CPD lectures in their locality
    • Social and networking events
    • Fundraising opportunities for various charities
    • Mentoring services to support members' study

    Each Local Institute has its own Council who elect a President annually. The National Council is comprised of representatives from the Local Institute Councils and its work is supported by the Local Institute Forum, which convenes bi-monthly and is hosted on a rotational basis.

    Click on a Local Institute below to find out more:

  • What is the corporate governance structure of The Insurance Institute?

    A landmark year, 2013 saw The Insurance Institute incorporate as a company with limited liability by guarantee, and in so doing alter its corporate governance structure to include a Board of Directors.

    This significant development brought the Institute in line with structures common to non-profit organisations, thereby ensuring compliance with the Companies’ Acts and consistency with the Central Bank’s Corporate Governance Code.

    The make-up of the Board of Directors is stipulated in the Articles of Association of the III which also provides for rotation of directors to ensure that it remains representative.

    Click here to view the current Board of Directors.

  • How does the National Council fit in?

    The National Council of The Insurance Institute is comprised of representatives from the Local Institute Councils of Cork, Dublin, Galway, Limerick and Sligo. Its work is supported by the Local Institute Forum which convenes bi-monthly and is hosted on a rotational basis. 

    The forum provides a vital mechanism through which the Board of Directors is kept fully briefed on the matters that are most important to members, which in turn informs policy development.

    Click here to view the current National and Local Councils. 

  • What is The Insurance Institute's data protection policy?

    The Insurance Institute respects the right to privacy of members, practitioners, students and visitors. Its activities are compliant with the Data Protection Acts 1988 and 2003. This statement sets out the ways in which personal and sensitive personal data are collected, accessed, used and disclosed.

    To provide the Continuing Professional Development (CPD) Scheme and examinations in fulfilment of its role under the Minimum Competency Code, 2011 (MCC), the III collects and uses information:

    • to facilitate the recording of CPD and examination records for our members
    • to facilitate and supervise the accreditation process for CPD
    • to facilitate the administration and maintenance of III awarded designations
    • to monitor and supervise CPD and examination records
    • to perform accounting and other record-keeping functions particularly in relation to membership and fees
    • to enhance or improve your experience on our website
    • to keep your information secure
    • to provide you with online services


    The information held in the Institute's database is disclosed in the following ways:

    The names of all graduates and grandfathered individuals availing of the iiiCPD Compliance scheme are published on our Register of Compliant Persons.

    We disclose to regulated firms the details of qualifications obtained and CPD hours completed by their employees, together with such other information as may be necessary to enable the regulated firm to maintain a Register of Accredited Persons, as required by the MCC.

    In accordance with reasonable interest entitlements, we disclose to regulated firms the details of use of online examination supports, registration and attendance at lectures and examination results for their employees, together with such other information as may be necessary to enable the regulated firm to meet MCC requirements.  If requested by the Central Bank of Ireland, we disclose such information as it may require in order to discharge its functions under the MCC.

    If your employer funds your III membership and / or examination fees, it is automatically entitled to request details of your use of online exam supports, registration and attendance at tuition lectures, examination results and CPD record and we reserve the right to disclose this information.

    We do not disclose to employers or to any third parties any information regarding any physical or mental health issues that are notified to us.

    Members, students and employees are entitled to ask for a copy of all personal data held by the III, and to have it rectified or erased, if it is inaccurate. You may do so by sending a written request to The Company Secretary at the details below.

    This does not apply to inaccuracies in such personal data provided by you which can be accessed and amended by you in the secure Member Area.

    Contact:
    The Company Secretary
    The Insurance Institute 
    Insurance Centre
    5 Harbourmaster Place
    IFSC
    Dublin 1

  • What is The Insurance Institute's social media policy?

    To complement our regular communication channels, we are present on three social media platforms: FacebookLinkedIn and Twitter.

    This policy contains the rules and guidelines, which our members, staff and council members should familarise themselves with and adhere to when interacting with the Institute and its Local Institutes (Cork, Dublin, Galway, Limerick, Sligo) on social media platforms.

    Moderation Policy
    We welcome questions and commentary, including constructive feedback, however, for the comfort of all participants, it is expected that community members will behave in a reasonable way at all times.

    Personal abuse, offensive and unlawful activity will not be tolerated. We reserve the right to remove posts and block any followers that do not adhere to these guidelines. Removal or blocking will also occur as a result of the following:

    • Offensive, threatening, abusive or obscene language (profanities and derogatory words) or content (images, video, links and so on)
    • Advising or suggesting activities that may be harmful or dangerous
    • Comments or posts deemed to be completely off-topic and not of any relevance or connection to the theme of the page
    • Potentially libelous accusations or statements
    • Any spam or content for unrelated service or products
    • Anything of an illegal or unlawful nature
    • Any content (copy or imagery) that violates copyright or license agreements
    • Any content that is disrespectful/offensive towards other community members or III staff

    Correspondence will not be entered into.

    Privacy and Security Policies
    To protect the privacy of our online community members and the privacy of others, no personal information should be posted to any of The Insurance Institute's social media pages. Users should also remember that they are subject to the terms and conditions of Facebook, LinkedIn and Twitter.

    Profiles
    If you would like to connect with us, you can find us as follows:

    Facebook
    The Insurance Institute
    The Insurance Institute of Cork

    The Insurance Institute of Dublin
    The Insurance Institute of Galway
    The Insurance Institute of Limerick
    The Insurance Institute of Sligo

    LinkedIn
    The Insurance Institute of Ireland Company Page
    The Insurance Institute of Ireland Group (membership by request only)

    Twitter

    Hours of Service
    Our social media profiles are monitored regularly during office hours: Monday - Friday 9.00 - 5.00.

    We aim to respond promptly to any queries during the above hours. For urgent matters, please contact our marketing team at 01 645 6600 or marketing@iii.ie

    Queries
    Please direct any queries regarding these guidelines to our marketing team at 01 645 6600 or marketing@iii.ie

  • How do I become a member and how much does it cost?

    Becoming a member of The Insurance Institute allows you to be part of a national network of insurance practitioners committed to the highest standards of professionalism. There are six categories of membership which apply at different stages of your career.

    How to apply

    Online

    • Email our Member Services Team on memberservices@iii.ie
    • If you wish to become a member (for the purposes of undertaking exams), click on 'Sign Up' in the top right corner of this screen

    By post

    • Click here to download the membership application form. 
    • Complete it and return with the relevant fee to: 

    Member Services, 
    The Insurance Institute of Ireland, 
    Insurance Centre
    5 Harbourmaster Place
    IFSC
    Dublin 1
    D01 E7E8

    Membership Fees
    Membership fees are aligned to the calendar year. New members who enrol after the first quarter of the year will pay an adjusted fee. Click here to view a table of fees.

    Please note that all Insurance Institute fees are non-transferable and non-refundable.

  • What membership categories are available?

    Membership of The Insurance Institute represents a badge of distinction, setting you apart as someone dedicated to professionalism, competency and compliance within your field.

    We have a membership category to suit you at every stage of your career, each with a range of benefits designed to meet your changing needs.

    Become a member and you’ll have access to extensive professional and academic resources at your fingertips.

    Learn more about membership categories here

  • What are the benefits of membership?

    When you become an III member, you can instantly access extensive resources and membership benefits. Some of our great benefits include:

    • iiiBonus: Members have access to exclusive deals and discounts with some of Ireland's leading brands
    • Industry vacancies
    • CPD
    • Networking and social events
    • Dedicated Member Area
    • By joining a community of insurance professionals, you are enhancing your career development and facilitating your engagement with lifelong learning.

    Click here to become a member

  • How do I register for a qualification?

    Once you choose your preferred qualification and become a member of the III, you will need to register for the relevant modules. This is a simple process involving the following steps

    • Log into the Member Area via www.iii.ie. 
    • Click 'Apply/Renew here' 
    • Register for relevant modules
    • All exam registrations are moderated by our Member Services team.
    • A confirmation email of registration is sent once all details are in order.
    • Textbook(s) are then sent out. 
    • Access to additional study supports via iiiConnect is provided.

    Please register for exams online via the Member Area. A surcharge of €25 applies per hard copy application.

    If you have any queries please call Member Services on 01 645 6670 or email memberservices@iii.ie

  • What is the difference between a qualification and a designation?

    Qualification
    A qualification is an academic award conferred by an educational body e.g. the Professional Diploma in Insurance. Holders of an academic qualification have successfully completed a particular course of study. This does not automatically mean that they are competent to practice a trade or profession. 

    Designation
    The term designation refers to the letters a graduate is entitled to use after their name following successful completion of a qualification i.e. Jane Smith, CIP. It indicates to customers, colleagues etc, that the holder is a compliant insurance professional who has maintained the currency of their knowledge.

    A person’s designation can be removed, if they fail to comply with certain conditions such as maintaining membership of the III and complying with the III CPD Rules.    

    The Central Bank of Ireland’s Minimum Competency Code 2011 (MCC) details the regulatory requirements for CPD which must be met in order for professionals to be deemed compliant. Compliance with these requirements is also necessary in order to maintain any designation awarded by the III. 

    The III awards the following designations:     

     

    • Accredited Product Adviser
    1. APA Personal General Insurance
    2. APA Commercial General Insurance
    3. APA Private Medical Insurance
    • Certified Insurance Practitioner CIP
    • Certified Diploma in Loss Adjusting CDip L.A.
    • Management Diploma in Insurance MDI
    • Diploma in Life Assurance DLA
    • Diploma in Life & Disability Underwriting DLDU
    • Diploma in Life & Disability Claims DLDC
  • I completed some insurance exams years ago - do these count towards a qualification?

    They quite possibly do. You may be granted exemptions and through established transitional arrangements be able to progress towards achieving the current version of the qualification you began some time ago. 

    For a guideline on how to complete the Professional Certificate in Insurance or Accredited Product Adviser designation using old III modules, click here. 

    You can see a similar table for the Professional Diploma in Insurance and Certified Insurance Practitioner designation here. 

    If you have any questions, please contact our Member Services team on 01 645 6670 or memberservices@iii.ie

  • What is an exemption?

    If you successfully completed insurance or business exams in the past, you may be entitled to exemptions. If you are awarded an exemption for a particular module, you will not have to sit the relevant exam to secure the qualification e.g. if you successfully completed GEN1A or PMI1A in the past, you may be exempt from having to complete PDI-01 this time around.

    Learn more about exemptions and how to apply here

    If you think you may be entitled to exemptions, please call our Member Services team on 01 645 6670 or memberservices@iii.ie for more information before you register for any III exams. 

  • How do I apply for an exemption?

    Once you register for a module or take an exam, exemptions cannot be granted. Therefore, you must apply for exemptions before starting your new qualification.

    For a detailed breakdown of what's required, please view the relevant exemptions policy document listed here

    Complete the III Exemptions Form and return it to Member Services, The Insurance Institute of Ireland, Insurance Centre, 5 Harbourmaster Place, IFSC, Dublin 1 with your original academic transcript. Original transcripts are returned in due course along with notification of any exemptions that have been granted.

    Once your application has been assessed, a confirmation letter will be issued outlining your exemption entitlements, the fees due to secure these exemptions and the timeframe within which the exemptions must be registered and paid for.

    If you have been awarded an exemption, return all forms, fees and documentation to Member Services in order to complete the process and accept the exemption.

  • Does the III offer any study supports for members?

    As part of your exam fee, we offer a range of study supports both online and face to face to help you plan your time, get the material covered and feel confident on exam day.

    Textbooks
    Your module bible. All of the questions asked in your exam will be based on the content in this book. Click here to see a sample. 

    Learning plans
    These provide revision schedules broken down week by week to help you manage your time. They also feature a breakdown of key words and how they’re used to frame exam questions, as well as suggested exam timings and top tips arising from common mistakes.

    A comprehensive list of tips to help you prepare for exam day as well as a checklist for what you’ll need on the day are also included in your learning plan. Click here to see a sample.

    Online supports
    The III’s online learning management system is called iiiConnect and offers access to the following supports. Click on any of the highlighted supports to see samples.

    • syllabus (found in learning plan)
    • study planner
    • webinars
    • student and tutor blogs
    • mock exams
    • past papers
    • glossaries
    • e-books

    Face to face exam lectures
    Held in advance of each exam, these nationwide sessions are designed and delivered by experienced lecturers and industry practitioners, who share their expertise. 

    They highlight:

    • common problem areas
    • exam techniques
    • advice on exam preparation
    • case studies
    • feedback from previous exam sessions

    MCQ Exam feedback
    In an effort to assist students, a feedback report is available with results to highlight where marks were gained and lost. Feedback reports are uploaded to student’s iiiConnect accounts on the day the results are released. Click here to see a sample. 

    Learn more about all of these supports and how to access them here

  • Do I have the correct and most recent textbook?

    Textbooks are updated regularly both in terms of content and design. Please make sure you are working from the most up to date version. Updated versions are available free of charge for students repeating exams. 

    Upon successful registration, textbooks are delivered by courier within ten working days to the address supplied during the online application process. A signature is required on delivery.

    The period of validity of each textbook is printed on the inside cover of the textbook itself, so you can check whether you have the most up to date version.

    If you don’t receive your textbook(s) please contact Member Services on 01 645 6670 or memberservices@iii.ie

  • How do I book my place at face to face lectures?
    • Log into the Member Area of www.iii.ie and click on the iiiConnect icon. 
    • Under 'My Examinations' select the module you wish to attend revision for
    • Then click on 'Lecture booking' and register for our preferred location. 

    If you have any queries regarding face to face revision sessions please contact Member Services on 01 645 6670 or memberservices@iii.ie

  • When are the exams?

    Exams are held at a number of locations around the country and take place in January, May and September for APA and CIP exams and May and November for MDI exams.  

    All closing dates and exam schedules and results dates can be found here.

  • What's an exam permit?

    Approximately 2-3 weeks prior to exams, Exam Admission Permits are made available to download within the Member Area. These permits detail the exam date, time and venue. A permit is required for each exam registered for. Exam Admission Permits will not be posted. 

    On exam day you must present:

    • Exam Admission Permit
    • photographic identification in the form of III membership card (with photo), a valid passport or driving licence

    Anyone unable to present one or both of these items may not be permitted to sit the exam.

  • Where are the exam centres and what if I want to change mine?

    You see a list of exam centres here 

    You may change your exam centre up to 14 days before the date of the exam. No changes can be accommodated after this date. Exam centres are offered subject to demand. If there is insufficient demand for your chosen centre, you will be re-allocated to the nearest available one.

  • Does the III make any provisions for people with adapted needs?

    Yes. Provisions are made for students who are dyslexic, blind or partially sighted and/or registered disabled (or certified as temporarily disabled). All other acknowledged disabilities are dealt with on an individual basis.

    If you have a medical condition which could be taken into consideration, you should apply in writing (letter or email) to the III at the time of registration, enclosing medical evidence or an educational assessment. In the interest of fairness, applications without medical evidence cannot be considered.

    All applications will be dealt with on a strictly confidential basis and the III will endeavour to provide assistance where possible. If you’re unsure of whether you qualify for special  arrangements, please contact Client Support Manager Naomi Gaffney on NGaffney@iii.ie or 01 645 6629 for assistance.

  • What is CPD?

    Continuing Professional Development or CPD is activity undertaken to ensure your skills and knowledge are up to date. Eligibility for and use of III designations is not simply an indicator of study completed, but also of a commitment to keeping this knowledge current.

    To assist members in meeting their MCC CPD requirements, the III offers a range of CPD activity both online and face to face. Members of the III can also clock up CPD hours by successfully completing exams and attending technical training events.

  • How much CPD do I have to complete?

    The Central Bank of Ireland’s Minimum Competency Code 2011 (MCC) details the regulatory requirements for CPD which must be met in order for professionals to be deemed compliant. 

    Compliance with these requirements is also necessary in order to maintain the designation awarded by the III (e.g. APA, CIP).

    The terms of the MCC require that Qualified and Grandfathered Persons are required to complete 15 hours of CPD per calendar year which includes 1 hour of ethics and 1 hour per function fulfilled. Surplus hours cannot be carried over to the next year.

    CPD must be structured and accredited for III CPD scheme members. It can be obtained in a number of ways including:

    • successful completion of III examinations
    • online e-learning through iiiConnect
    • face to face CPD lectures and headline events
    • external training courses and exams accredited by iiiCPD Compliance
  • I'm an ACII/FCII, what are my CPD requirements?

    All CII qualified members, whether based in the UK or outside the UK, are required to fulfil the following CPD requirements: 

    • Complete a minimum of 35 hours compulsory CPD within a 12 month period. At least 21 of these hours must be structured CPD.
    • 35 hours is the minimum required by the CII; in practice, the figure may exceed this as the actual requirement is determined by a professional's individual development needs throughout the year. 

    For an activity to be eligible as CPD it must be a minimum of 30 minutes in duration (a batch of different activities of less than 30 minutes each undertaken to meet a specific learning outcome can be combined and recorded together).
     
    For more information regarding the 35 hours and for definitions of structured and unstructured CPD, visit the CII website - www.cii.co.uk/cpd - and click on the link to their 'Guidance for CII members' document.

    Remember you can use III Thinkpiece articles as part of your unstructured CPD.

  • How many CPD hours can I record for an exam?

    If at the time of sitting your exam you are subject to CPD requirements under the MCC, each successfully completed APA or CIP exam equates to 8 hours of CPD.

  • I've recently graduated, do I have CPD requirements?

    New graduates awarded an III designation (e.g. APA) following the January or May exam sessions must complete 4 hours of formal CPD, including 1 hour of ethics and 1 hour per specified function.

    Members qualifiying in September and November will commence their CPD in January of the following year. 

    Those awarded an ACII/FCII designation by the CII will need to check the CPD requirements that apply on www.cii.co.uk/cpd.

  • What is a CPD reduction and who can apply for it?

    A pro rata reduction in the required number of CPD hours for any given year may be granted to a member who is not during a defined period providing financial advice in Ireland as a qualified or grandfathered person.

    Pro rata adjustments may be requested in the following circumstances;

    • statutory maternity leave
    • statutory adoption leave
    • statutory block parental leave
    • statutory carer's leave
    • long term sick leave (in excess of 8 consecutive weeks)

    Pro rata adjustments are not granted in the following situations;

    • part-time work/job-sharing
    • holidays (including when taken immediately prior to or following maternity/adoption/parental/carer’s leave.)
    • unemployment
    • career break
    • retirement - if you're still advising in any capacity

    Those seeking a pro rata adjustment should complete this form and email it to the iiiCPD Compliance team at memberservices@iii.ie. No reduction (or adjustment) will apply until the applicant has received notification of the decision of the iiiCPD Compliance team.

  • I'm going to Australia - do I still have to do CPD?

    If you wish to maintain the active use of your designation during your time in Australia, then you must continue to adhere to the CPD requirements necessary to retain it. You can do this by maintaing your membership of the III and accessing CPD e-learning through iiiConnect. 

    However, if you are confident that you won't need to use your designation for the duration of your travels, you can choose to lapse.

    Please note that should you wish to have your designation reinstated at a later date, you will have to pay a reinstatement fee and will need to complete a block of CPD and/or an exam to do so. 

    If you'd like to discuss your options, please don't hesitate to contact our Member Services team on (01) 645 6670 or memberservices@iii.ie

  • What happens if I miss the CPD deadline?

    If you fail to submit or complete a full CPD return by 31 December contact the iiiCPD Compliance team immediately on memberservices@iii.ie or 01 645 6699 as you may be subject to disciplinary procedures.

    The following scenarios demonstrate some of the ways in which a member can fail to meet their CPD requirements and the possible actions that can be taken by the PSC in response.

    A. Failure to press the ‘Submit Annual Return’ button on the iiiCPD Compliance tool.

    • This applies where a member has completed their annual CPD requirement in full, but has neglected to press the ‘Submit Annual Return’ button. 
    • In neglecting to do this a member fails to confirm that they have met and agreed to the terms and conditions of the iiiCPD Compliance scheme. 
    • To rectify the situation, the member simply accesses their online CPD portfolio, and presses ‘Submit Annual Return’. This must be done by 31 Jan of the following year or the file in question will be referred to the PSC. 

    B. Failure to complete your annual CPD requirement by 31 December. 

    • Members who fail to complete their annual CPD must make up the shortfall within a grace period that extends to 31 December of the following year. 
    • In practice this means that by 31 December of the following year the member must have that year’s CPD and the previous year’s shortfall completed and submitted.
    • If this is the first time a member has failed to complete their CPD on time a warning under the ‘five year shortfall rule’ will be applied to their record and their employer informed. 
    • If a member who has incurred a warning under the ‘five year shortfall rule’ fails to complete their annual CPD requirement for a second time within a five year period (dating from the year they first failed to comply) they will be subject to the full disciplinary procedures of the PSC as detailed here.
  • What is the PSC?

    The Professional Standards Committee (PSC) is a committee of the Board of The Insurance Institute of Ireland (III), established pursuant to Article 58 of the Articles of Association of the III. 

    Among other functions, the PSC is responsible for disciplinary matters arising from Continuing Professional Development (CPD) compliance failures by III members. Learn more about the PSC's disciplinary procedures here

  • What does the 'five year shortfall rule' mean?

    This rule features in the Central Bank's Minimum Competency Code 2011 (MCC). It stipulates that anyone who fails to meet their CPD requirements more than once in any five-year period must be removed from the regulated firm’s Register of Accredited Persons. These members will also be removed from the III's Register of Compliant Persons. 

  • How is CPD monitored?

    The III monitors the CPD compliance of its members who hold III designations, those who are Grandfathered and those who have been transferred by the LIA to the III. This is done through:

    • an annual review of members’ online CPD portfolios in December of each year, and
    • a more detailed audit of portfolios supporting evidence in the first quarter of each calendar year. 

    Members who fail to meet their CPD requirement at year end and/or fail an audit, are subject to disciplinary procedures. 

    Points to note:

    • Those found to have submitted false or misleading material, will be referred to the PSC and may be subject to disciplinary procedures including possible loss of designation.
    • The III reserves the right to contact any of the organisations listed in member’s online portfolio to verify attendance and/or course completion.
    • CPD is monitored not just for hours completed but also for relevance of content.
    • Line managers are responsible for regularly reviewing the CPD of staff under their charge.
  • What is a CPD audit?

    Every year the III undertakes a compliance audit of 10% of its membership. Members are selected at random and are requested to submit evidence of their CPD activity by a particular date. 

    Any member who fails the audit process will have their file referred to the PSC for disciplinary action. Audit failure is generally the result of the following:

    • Failure to complete 1 hour of ethics.
    • Failure to reach the 15 hour CPD requirement. 
    • Failure to submit evidence of completed III accredited CPD activity. 
    • Failure to co-operate in a timely manner with the audit process. 
    • Submission of false or misleading details.
  • What disciplinary procedures might I be subject to?

    If the PSC find an III member has failed to comply with CPD Rules, the following sanctions may be applied: 

    • A written warning under the MCC ‘5 year shortfall rule’.
    • Note whilst some designations do not fall under MCC, the III will apply the same procedures to non MCC designations as to those applying to MCC designations.
    • A fine
    • Successfully undertake and pass an exam as specified by the III or complete the CPD deficit, in addition to the CPD requirement for the year of reinstatement of the designation.
    • Removal of designation
    • Removal of Grandfathered status under the III CPD scheme
    • Notification to the member’s employer of the PSC’s finding resulting in possible removal from the employer’s Register of Accredited Persons
    • Compliance failure recorded on the member’s III record
    • Removal from the III’s Register of Compliant Persons
  • If I lose my designation through disciplinary action how do I get it back?

    An individual will only be restored to their firm’s Register of Accredited Persons and the III Register of Compliant Persons once they re-establish their compliance with the CPD requirements and have their III designation or Grandfathered status reinstated. 

    Any verified CPD completed in the period prior to reinstatement will be credited to the member’s record on the III compliance tool.

    The following reinstatement rules apply to former III members whose membership has lapsed or whose designation has been lost due to compliance failures.

    Qualified Members (i.e. holders of APA, CIP, MDI, Dip L.A, CDip L.A, Dip PMI, DLA, DLDU and DLDC designations)

    In order to have their designation reinstated these individuals must pay membership, reinstatement and/or exam fees and fines. They must also:

    • successfully undertake and pass an exam which will be specified by the III. OR
    • complete any shortfall in CPD hours (in addition to the requirements for the year of reinstatement). 

    An individual’s designation will be reinstated once they have completed their CPD deficit.

    Grandfathered Persons

    As Grandfathered Persons are given this status by their employers (based on a series of criteria as stipulated in the MCC) they must contact their employer to agree the next steps necessary in their particular situation. 

    In either instance, any sanction, penalty or requirement imposed by the PSC must also be fulfilled before reinstatement can occur.