Membership Care Plan
The Insurance Institute of Ireland is committed to providing a quality service for its members and working in an open and accountable manner that builds the trust and respect of all its stakeholders.
The provision of Quality Membership Services and Support is a priority for the III. To support more effective customer service, we have written and adopted this detailed Membership Care Plan.
We recognise that members are central to our existence as an organisation and that an ethos of customer care will drive all our actions.
Please follow the link below to see our commitment to Service Principles for members and stakeholders alike.